Autopailot is an AI-based tool that automates customer support by providing reliable responses to customers’ inquiries. The tool learns from uploaded conversations or knowledge-base articles and uses natural language processing to provide responses in any language with no wait times.
Autopailot is claimed to be 100 times cheaper than a human-based support team. The AI learns about the business by analyzing past customer support conversations, and users can connect to the tool through API to interface with it easily.
When the AI is uncertain about a response, it notifies the user to provide input, and the AI learns from it. Once trained, Autopailot takes over customer support, and users can provide new material to it at any time to teach the AI new responses.
Autopailot provides a more efficient and reliable customer support experience that businesses can use to improve their customer service while reducing support team costs.
Users can sign up for the waitlist to try out the tool and keep updated on new features. Overall, Autopailot is an AI tool that streamlines customer support and improves response times.