ResolveAI is an AI-powered customer service platform that helps businesses provide automated support and personalized responses in real-time. The platform is designed to understand customer issues, recognize patterns, and learn from conversations to provide accurate, tailored responses.
It also provides real-time insights into customer service operations, allowing businesses to identify gaps in their knowledge base and refine and improve their customer service.
The platform also supports live conversations, allowing businesses to join conversations if the AI chatbot is not able to answer a customer’s query.
The platform also offers multi-language support, allowing businesses to write their documentation in any language and have the AI chatbot reply to visitors in the language they requested.
The platform offers two pricing plans- Starter and Pro- that provide different features and support different numbers of active chats. The Starter plan offers 1 chatbot, unlimited documentation and 1000 active chats a month while the Pro plan offers 4 chatbots, unlimited documentation and 3000 active chats a month.