Help.center is a knowledge base solution that allows companies to provide instant answers to customer inquiries through the use of chatGPT, an AI-based search and chat system.
With Help.center, companies can create a website with AI search capabilities and an AI chat widget that can be deployed on their website. The AI system is powered by OpenAI ChatGPT, which automatically learns from each new article added to the help center, resulting in more accurate and efficient responses to customer inquiries.
Help.center also offers multilingual support, making it possible to provide the same level of support regardless of language. Additionally, the platform provides an easy-to-use article editor, making it simple to create and edit the content of support articles.
Companies can also import articles from other knowledge bases such as Intercom and Zendesk. Help.center is currently 100% free to use with no credit card required for sign up, but after the beta period, they plan to charge a nominal fee.
Through the use of Help.center, companies can reduce their support ticket volumes, provide support 24/7 and help customers resolve issues by themselves instantly.