Auto-Gmail is an AI tool designed to streamline support services by automatically drafting responses to inbound emails in Gmail. Its key feature is its ability to take an entire email conversation into account, not just the last message.
Upon sign-up, users need to connect their Gmail account and provide a reference document, such as a support document or a help desk link, that the Auto-Gmail AI will use to answer emails.
Auto-Gmail uses vector database technology to identify the most relevant elements from these documents to draft responses. Draft responses are written in the background and do not require agent intervention.
Auto-Gmail offers two pricing tiers: Pro and Business. The Pro tier, designed for small businesses and consultants, is priced at $47 per month, uses GPT-3.5, and answers emails once per day.
The Business tier, aimed at larger teams with dedicated support agents, costs $97 per month, enables GPT-4, and offers metered pricing, with emails being answered throughout the day.
Auto-Gmail works with any customer support tool that integrates with Gmail.Auto-Gmail offers a simple onboarding process and is designed to save time and increase efficiency for individuals and teams handling support inquiries.
Its AI technology offers a cost-effective alternative to traditional customer support solutions and provides a personalized experience for customers.