Botsheets is an AI tool that helps turn chats into spreadsheets automatically. With Botsheets Writer, users can connect their customer messaging channels to a Google Sheet and use sheet column headers to tell the AI what data to collect.
The AI will automatically find actionable data from customer conversations and write it to a Google Sheet. This saves time and effort by eliminating manual sifting through chat transcripts, which can be tedious and prone to error.
The tool is ideal for lead generation, as even a single message can unlock a wealth of actionable data that can be extracted and stored. Botsheets makes it easy to streamline support by turning unstructured support requests into structured data that makes it easier to resolve issues faster.
It also helps users identify patterns and trends in customer experience by using smart prompts like “Sentiment” to capture positive or negative sentiment from customers.
Overall, Botsheets is a valuable tool for anyone who uses spreadsheets and communicates with customers. It takes only two minutes to set up and works immediately without any code.
Users can sign up for a free forever plan, and there are also paid plans available with additional features.