Moveworks is a conversational AI platform designed to automate employee support and maximize productivity. With its advanced large language models, such as GPT-3, Moveworks enables employees to connect with enterprise systems and resolve issues, as well as prevent problems at work.
Its automation capabilities can help reduce costs while improving the employee experience. The platform offers solutions for different teams, including IT, HR, finance, facilities, and employee communications, and can be used for various use cases such as HR service desk, identity access management, IT service desk, IT service management, and knowledge management across many industries.
Moveworks provides multiple features, such as employee experience insights, multilingual support, performance dashboards, triage, and integration partners.
Its experiences include answers, approvals, concierge, employee communications, control center, groups access, and software access. Moveworks also offers insights into service desk performance by automatically analyzing unstructured language in ticket data.
Moveworks has been trusted by CIOs and employee experience leaders to prioritize high-impact automation projects that uncover insights and optimize service desk performance.
It has been named a Leader in the Forrester Wave, Chatbots for IT Operations Q4 2022 Report. Moveworks’ automation solutions are used by many organizations, including Luminis Health, Broadcom, and Stitch Fix.