Scott is an AI-generated conversation and reply tool that enables businesses to quickly and easily answer customer inquiries. Scott utilizes Chat GPT (Generative Pre-trained Transformer) technology to provide a summary of any conversation and suggest reply options.
This allows businesses to respond to inquiries quickly and accurately, while also providing the ability to handover and escalate conversations to the team in seconds.Scott is available for installation through Crisp and Intercom, and can be installed for free. The Scott demo feature provides an overview of how the tool works and how it can help businesses boost customer engagement.