Zigpoll is a survey and feedback platform that collects zero-party data using various methods such as post-purchase surveys, email capture campaigns, interactive polls and forms.
This platform has a no-code setup for Shopify, Bigcommerce and WordPress allowing users to seamlessly integrate with their existing systems. Zigpoll offers multiple question formats, branching logic, and incentives to engage customers and gather quality feedback with an unmatched response rate.
The platform’s intuitive dashboard makes it easy for users to analyze survey responses and distill the data into action items. The advanced targeting rules and third-party integrations ensure that the survey is sent to the right person at the right moment through email, SMS, or on-site survey options.
Zigpoll is also equipped with an AI assistant trained on response data that provides automatic insights, trend detection, and chat interface for users to ask specific questions.
Zigpoll offers multiple pricing options such as Lite, Basic, Standard, Plus, and Pro. Zigpoll Lite is free, and users can upgrade to more advanced plans depending on their business needs.
The platform’s blog contains examples, success stories, and tips for businesses on how to optimize their use of the platform. In summary, Zigpoll is an easy-to-use feedback tool that enables businesses to capture insights from their customers and make informed business decisions by analyzing survey data.